为切实改进我局机关干部作风，针对公开评议提出的批评、意见和建议，特制定以下整改措施，敬请社会各界和人民群众对我局整改情况进行监督。 

　　湘西自治州广播电影电视局    

　　2011年6月10日 序号    群众评议批评、意见和建议                                                                                                                                                                                                                                                                                                                              整改措施                                                                                                                                                                                 整改时间                                          责任领导                          责任科室                              责任人                                      督办领导

8       争取三网融合要稳步推进。一是向州委州政府反映，出台一个过渡期政策，规范管理，循序渐进。二是在过渡期内，要加强与电信部门协商，防止部门间矛盾的发生及冲突的出现。三是加大宣传和执法力度，严格按照国家有关规定实施融合工作。                                                                                                                              积极向上级汇报，加强与相关部门协调力度，维护“三网融合”非试点地区广播电视事业健康发展，积极稳妥推进“三网融合”。                                                                       长期                                              刘国锋                            社管科                                杨官鸿                                      罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           办公室                                王   伟                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           科技科                                杨志刚                                          

9       湘西电视台作为党委政府重要新闻舆论机构，承载了传播新闻、社会教育、文化娱乐、信息服务等多种功能，但湘西电视台硬件基础设施老化，不能适应形势发展的需要，州局要帮助湘西电视台向上争取项目和资金，改善现有的硬件设施。                                                                                                                                    搭建专门班子，组织专门力量，切实加大向上争取项目和资金的力度，尽早启动湘西电视台异地搬迁工程。                                                                                           2年内                                             石海平                            办公室                                田应明                                      罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           资产财务部                                                                            

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           湘西电视台                                                                            

10      要加大全州影院的整合，丰富人民群众的业余生活，每县力争打造1-2个上档次的放映场所或多功能厅，实现院线联合。影院的价格要合理，要充分考虑人民群众的承受能力。                                                                                                                                                                                             科学规划全州多功能影院布局，积极争取广电总局立项支持，尽早组织实施，以满足广大群众对电影的需求。                                                                                         长期                                              符家盛                            电影管理科                            陈   江                                     罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           州电影公司                            张世伟                                          

11      要加快龙山砂子坡无线数字传播试点建设，力争早日向全州推广，满足偏远乡镇收看电视节目的迫切需要。                                                                                                                                                                                                                                                        加快龙山无线数字电视覆盖建设试点工程的进度，打造全州农村公共文化信息服务体系。                                                                                                           已完成龙山试点建设，现逐步向全州其他县市推进。    刘国锋                            科技科                                鄢少明                                      罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           州传输公司                            杨志刚                                          

12      加大对州级广播电台的投入，扩大州级广播信号的覆盖面。                                                                                                                                                                                                                                                                                                  积极向上争取项目和资金，加大对湘西人民广播电台的投入，扩大覆盖，提高质量。                                                                                                               2年内                                             石海平                            宣传科                                鄢少明                                      罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         符家盛                            总编室                                黄绍利                                          

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         刘国锋                            科技科                                刘   儆                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           州广播电台                            刘   建                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 杨志刚                                          

13      边城视听报要加强市场化营销，尽量减少内部强行消费的问题。                                                                                                                                                                                                                                                                                              不断提高办报质量，加大内部改革管理力度，积极探索走市场发行的路子。                                                                                                                       年内                                              石海平                            宣传科                                向宏恩                                      罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           总编室                                刘   儆                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           边城报社                              刘   建                                         

14      要多关心一线的同志，他们都是中坚力量，有些同志年龄偏大，学历不高，报考高一级职称有些困难，希望州局与有关部门协商，根据实际情况放宽条件给予解决，同时给他们提供学习、培训的机会，以提高技术水平，稳定现有专业技术人员队伍。                                                                                                                            1、积极争取相关部门的支持，在政策允许的范围内做好一线老同志职称评定工作；2、继续坚持专业技术人员轮训制度。                                                                               年内                                              石海平                            人事科                                徐志慧                                      罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         刘国锋                                                                                                                  

15      作为主管部门，要深入基层调查研究，帮助下属单位解决一些具体问题和困难。如帮助州人民广播电台解决人员经费纳入财政预算的问题；帮助湘西电视台解决多年遗留的历史问题以及一百多人工作只有42人属于财政拨款等问题。                                                                                                                                            认真调查研究，积极向州委州政府和相关部门专题汇报，力争在文化体制改革中逐步解决。                                                                                                         年内                                              石海平                            人事科                                徐志慧                                      罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         麻老先                            办公室                                王   伟                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         符家盛                                                                                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         刘国锋                                                                                                                  

16      广电系统的专业技术人才贫乏，特别是设备维修人员严重缺乏。一要加强专业队伍建设，要重视人才的培养，舍得花大本钱将现有的人才安排外出学习考察，开阔视野，增强创新意识。二要加快对策划、维修、营销等短缺人才的引进，解决相关单位因人才缺乏而影响工作的正常运行。三要充分发挥离退休人员的作用，组成智囊团，利用他们的经验和技术，为广电事业的发展做贡献。    1、建立专业技术人才的引进、培训、流动用人机制；2、采取请进来送出去的方法，对在岗专业技术人员进行培训；3、组建智囊团，充分发挥离退休老同志和相关技术人员的作用，促进广电事业健康发展。    年内                                              石海平                            人事科                                徐志慧                                      罗亚阳

序号    群众评议批评、意见和建议                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     整改措施                                                                                                                                                                                                                                                                                             整改                                责任领导                          责任科室                                              责任人                                              督办领导

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          时间                                                                                                                                                                                

1       局领导要针对正在开展的文化体制改革深入基层调研，加强与基层干部职工沟通，做好政治思想工作，帮助消除思想顾虑，同时对文化体制改革的进展情况要及时传达、通报。                                                                                                                                                                                                                                                                                                                                                                                                                                                   在文化体制改革过程中，进行经常性的调查研究，做好细致的政治思想工作，帮助解决存在的困难和问题，极力维护文化体制改革的平稳推进。                                                                                                                                                                       年内                                石海平                            人事科                                                徐志慧                                              罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              麻老先                            办公室                                                王   伟                                                 

2       进一步加大广告审查把关力度，对部分容易引起观众反感和夸大其辞、缺乏真实性的医疗广告要坚决撤掉，杜绝播出。                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     1、正确处理发挥职能与经营创收的关系，坚持把社会效益放在第一位；2、严格遵守相关法律法规，自觉接受部门监管及社会监督，发现问题及时处理；3、坚决撤换违规低俗广告。                                                                                                                                      年内                                石海平                            社管科                                                田应明                                              罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              刘国锋                            湘西电视台                                            鄢少明                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                湘西广播电台                                          黄绍利                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                边城报社                                              向宏恩                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      杨官鸿                                                  

3       湘西电视台要增强服务意识，强化服务职能。一是要切实把关注民生放在突出位置，不断创新报道内容、形式和手段，使新闻报道贴近实际、贴近生活、贴近群众。二是要多办一些有积极意义、群众喜闻乐见的栏目。三是要加强舆论引导，强化舆论监督，积极为群众、为基层办实事办好事，组织开展一些有益活动。                                                                                                                                                                                                                                                                                                                       1、坚持正确的舆论导向，在继续办好《湘西新闻》及品牌栏目的基础上，进一步丰富民生新闻内容，在形式上更加贴近群众；2、进一步加强舆论监督，努力提高舆论引导能力。                                                                                                                                         年内                                石海平                            宣传科                                                田应明                                              罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                总编室                                                刘   儆                                                 

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                湘西电视台                                            刘   建                                                 

4       广电部门要立足州情，大力宣传民族文化，扩大湘西民族文化影响。一是要深挖民族文化的精髓，树立一个品牌，大力向外界推介。二是加大对外交流合作，多出精品，突出民族文化特色和创意，为我州旅游业跨越式发展做出贡献。                                                                                                                                                                                                                                                                                                                                                                                                 1、加强湘西民族文化宣传报道，不断提升人文湘西的影响力；2、创办文化旅游栏目，不断提升生态湘西的知名度；3、加大外宣力度，不断提升神秘湘西的吸引力。                                                                                                                                                    年内                                石海平                            宣传科                                                田应明                                              罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                总编室                                                鄢少明                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                湘西电视台                                            黄绍利                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                湘西广播电台                                          向宏恩                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                边城报社                                              刘   儆                                                 

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      刘   建                                                 

5       广电部门要立足办大广电、大文化、民族文化的路子，加快民族文化产业的开发。                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     认真贯彻落实州委州政府关于文化强州的战略部署，积极谋划，努力探索传媒、网络、电影等广电文化产业发展的新路子，尽早启动湘西台异地迁建、湘西影城、全州农村数字电视无线覆盖、全州手机电视覆盖等工程项目建设。                                                                                             长期                                石海平                            局属各单位                                            局属各单位负责人                                    罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              麻老先                                                                                                                                          

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              符家盛                                                                                                                                          

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              刘国锋                                                                                                                                          

6       州电广宽带网络公司故障处理不及时，维修电话不能24小时保持畅通，外线服务人员的维护质量与水平不高，没有标志和统一着装，要规范服务，提高服务水平。                                                                                                                                                                                                                                                                                                                                                                                                                                                               1、延长维护时间至每晚22∶00，每天21∶30之前的故障当天解决，大故障不过夜；2、增加发放便民联系卡15000张；3、优化服务热线寻呼系统，新增96531寻呼热线，确保24小时接听保持畅通；4、进一步强化维护人员作风教育和岗位培训，提高服务水平。                                                                   年内                                刘国锋                            州网络公司                                            丁德辉                                              罗亚阳

7       广电部门要正确处理好社会效益与经济效益的关系，必须坚持有线电视的公益属性。一是最大限度地降低收费标准，充分考虑群众的承受能力，严格进行价格听证，制定出合理价格。二是机顶盒价格过高，且收视费也较高。机顶盒应实行一带一不收费，一带二带三适当收费的原则，有利于有线电视的普及和收视率的提高。三是对于低收入家庭，给予相应的资费减免。四是对于欠费用户要采用短信，电话等多种形式提示，后再停机。五是自动停播后需要再使用，不应向用户追缴停播期间的电视收视费，应从开启使用时进行收费。六是中央加密频道的开通代收费要公开、透明，收费要合理。七是湘西有线环网要加强维护管理，建议取消每个月5角的环网建设费。    1、严格按照物价政策执行全省最低23.5元/月收费标准，继续认真落实特殊群体优惠政策，同时将收费项目、收费标准向社会公示，主动接受社会监督；2、积极采取措施，逐步降低用户成本；3、对于费用即将到期用户提前半个月发手机短信和电视短信方式进行温馨提示。4、加强干线环网的维护管理，严格执行物价相关政策。    1.年内                              刘国锋                            州网络公司                                            丁德辉                                              罗亚阳

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          2．长期                                                               州传输公司                                            鄢少明                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          3．年内                                                                                                                                                                             

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          4.长期