为切实改进我局机关干部作风，针对公开评议提出的批评、意见和建议，特制定以下整改措施，敬请社会各界和人民群众对我局整改情况进行监督。                                                                                                               湘西自治州地税局     

　　2012年4月19日

　　州地税局针对公开评议批评、意见和建议的整改措施

序号    群众评议意见、建议                                                                                                                                                                                                                                                整改措施                                                                                                                                                                                                                                                                 整改时限                                                              责任科室            责任人          责任领导          督办领导

1       利用我州作为武陵山片区区域发展与扶贫攻坚试点及民族区域自治这一有利条件，积极向上争取税收优惠政策或减免政策。                                                                                                                                                      1、已拟定了《关于促进少数民族地区经济发展落实企业所得税优惠政策的建议》专题报告，建议州人民政府报请湖南省政府批准：对自治州的企业自成立之日起定期减免企业所得税中属于上缴地方金库的部分， 此政策目前还没有获批准。2、省政府批准后，坚决落实并做好督促检查等重要工作。    已上报                                                                所得税科            胡陈红          高学军            麻冬磊

2       加大税收政策宣传力度，提高全民纳税意识。一是及时公开税收新政策，凡有新政策出台，税收专管员要上门进行宣传辅导。让企业、纳税人及时了解掌握税收新政策；二是要利用电视、广播、网络等渠道和方式进行宣传，组织开展税法进机关、进社区、进企业、进园区、进农村等活动。    1、拓展税收宣传渠道，发挥湘西地税网站、报刊、电台、电视、办税大厅平台功效，加大税收政策宣传力度。 2、配合纳税服务部门，开展税收政策“五送三走进”活动，提升服务水平。3、加大阳光征收平台宣传，接受社会监督，倒逼公正执法，优化服务环境。                                 长期                                                                  办公室              向军荣          向洪亮            麻冬磊

3       要提高科学管理化水平，努力抓重点、查盲点、破难点，尽量做到颗粒归仓。要建立重点税源监控员制度，将重点税源进行有机分类，抓好对税源大户、重点企业的税负异常监管，实现“管户”与“管事”的有机结合。                                                                  启用TRAS重点税源监控体系，并对单项税收100万元、累计税收200万元以上的纳税户进行监控。                                                                                                                                                                                     长期                                                                  收入核算科          赵华锋          滕健华            麻冬磊

4       有些享受企业所得税减免的纳税人，应预缴税款不缴、迟缴或少缴现象较为普遍。要加大税收执法检查力度。同时要对新开业户、停业户、注销户、临时经营户、不达起征点户、小门店大仓库户、免税户等进行巡查。                                                                    1、切实加强对纳税人日常经营调查，督促其如实申报。2、修订完善《湘西自治州企业所得税分类管理定率预缴办法》； 3、加强纳税评估、税收检查力度。4、积极推行税源专业化管理。5、进一步完善征管措施，出台具体的管理办法。                                                         1、长期                                                               所得税科            胡陈红          高学军  陶文斌    麻冬磊

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2、5月份                                                              征管科              杨峰                                  

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   3、长期                                                                                                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   4、今年试点，明年推行。                                                                                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   5、办法已出台                                                                                                                   

5       要提升服务纳税意识，提高服务质量。一是要对纳税人反映强烈的纳税程序复杂、环节过多、办税效率低下、纳税成本过高等问题进行认真研究，加以改进。二是要加快吉首城区办税服务网点的建设工作，同时尽早实现同城通办。                                                        1、简并表证单，减轻纳税人负担。2、配合省局尽快开发启用“同城通办”软件，规范办税服务厅设置、功能、制度、礼仪、用语，创建和谐办税环境。3、提高服务技能，开展“星级办税员、办税厅”活动。4、推行“先办后审”政务改革，优化办税流程。                                       1、长期。                                                             纳税服务科          田洪春          陶文斌            麻冬磊

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2、待省局开发启用。                                                                                                             

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   3、11月份。                                                                                                                     

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   4、7月份。                                                                                                                      

 6     要加强与相关部门协调配合。一是新税收法对有关部门之间的协调配合作出了原则性的规定。税务部门要积极争取地方政府的支持，密切与相关职能部门的协作，建立完善各级协税护税网络。二是要积极为地方政府出谋划策，当好参谋，避免地方政府出台的政策与税法有冲突，最后成为一纸空文。                                                                                                                                                                                      1、认真落实《湘西州地方税费征收保障办法》，并提请州人民政府制定实施细则。2、积极建议州政府不再出台与税收法律法规相抵触的文件或纪要。                                                                                                                                                                                                                                                                                                                                                                                                                             1、上半年完成。                                                                                 征管科                                        杨峰                                  陶文斌                                     麻冬磊

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2、法规部门正在清理，与相关部门沟通。                                                                                                                                                                                              

7     今年中央对“中、小、微”企业扶持力度大，要结合我州实际，用足、用活现有政策，关心困难企业、关注弱势群体，促进我州经济和社会可持续协调发展。                                                                                                                                                                                                                                                                                                                  1、坚决落实国家对小微企业税收优惠政策，年内组织一次落实情况专项督查工作。2、加大宣传力度，让符合条件的全部享受，                                                                                                                                                                                                                                                                                                                                                                                                                                                 1、年底                                                                                         法规科                                        周国勋                                高学军                                     麻冬磊

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    2、长期                                                                                                                                                                                                                           

8     州局要切实帮助县市局解决一些具体的问题。一是税收政策变化快，州局要在操作流程上加强指导。二是科学设立工作考核内容，税收任务应与当地GDP增长同步或略低。三是部分基层分局办公设施老化，影响办税工作效率。如永顺县王村分局存在的网速慢及UPS蓄电池老化。四是一些基层分局年轻人多，且地处偏远山区，生活比较单调，建议州局配送一些书籍及健身器材丰富他们的业余生活。五是一些基层分局缺乏必要的交通工具或交通工具严重老化，建议州局给基层分局配备统一的执法车辆。    1、加大培训力度。今年举办四期培训班。2、坚持每月与统计局进行数据交换和GDP核实，把GDP的增长值作为税收增减的重要参数。3、全省地税系统第三条数字线路建设已经完成，将全面提速。并责成永顺县局解决王村分局网速慢和UPS蓄电池老化问题。4、出台基层分局职工小家创建工作管理办法，完善文化体育基本设施。从今年起系统工会逐步分批解决边远基层分局的创建资金，并争取县市区局加大边远基层分局文化体育的投入。指导县市区局工会组织完善各类兴趣小组，以丰富基层税干业余生活。5、 待全国车辆编制解冻后，将对全系统公务用车进行重新核编和车辆更新，重点保障一线执法用车需要。    1、年内完成。                                                                                   征管科 收入核算科                             杨峰    赵华锋                        陶文斌                                     麻冬磊

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2、长期3、5月份                                                                                 财务科信息中心 系统工会                       向洪                                  滕健华                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   4、2至3年内分步实施，逐步解决。                                                                                                               杨刚    向洪                          滕健华                                         

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   5、全国车辆编制解冻时解决。                                                                                                                                                         杨   刚                                        

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       滕健华                                         

9      加强地税队伍建设，提高地税人员素质。一是加强对基层税管人员业务培训和政策法规学习，提高业务政策水平。二是州局抓业务、干部专业务的风气不够，“三师”比例在税务干部中较低，州局应针对性的出台一些激励机制，营造一个浓厚的学习氛围。并推介先进示范点，适时组织基层人员进行业务经验交流。三是切实提高调研水平，克服一些走马观花、敷衍了事的作风。                                                                                                               1、启动干部教育培训网络学院，推动基层干部使用网络资源，开展政策和业务学习。2、组织开展四期业务培训。3、加强对县市区局教育培训的指导，督促各单位加强基层干部的政策和业务学习。4、计划组织开办“三师”资格考前培训辅导班。5、组织一次业务经验交流会。6、将调研工作纳入年度工作考核范围，分解调研课题，责任到人。在局机关开展“治懒、治奢、治散、治庸”活动，                                                                                                                                                                                                       1-4、10月前完成                                                                                 人事科                                        万鹏                                  陶文斌                                     麻冬磊

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   5、4月份                                                                                        办公室                                        邓占云                                陶文斌向洪亮                                   

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   6、长期                                                                                                                                       向军荣                                                                               

10    基层一线的少数税干还存在吃、拿、卡、要的现象，要加大教育管理力度，充分利用和发挥“阳光税务”、“网络评议”两个平台，广泛征求纳税人的意见和建议，提高办税质量和干部素质。                                                                                                                                                                                                                                                                                    1、进一步加大“权力在阳光下运行”和“网络评廉”两个系统运用的宣传力度，接受社会各界监督。 2、组织一次明察暗访，将发现的问题进行严肃处理。3、全州地税系统继续开展“让权力在阳光下运行”行动，使各项税收执法权公开阳光之下。4、按月组织开展“廉政纪律检查”活动。                                                                                                                                                                                                                                                                                                  1、4月。                                                                                        监察室                                        伍晓露                                欧阳兴平                                   麻冬磊

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2、7至9月。                                                                                                                                                                                                                        

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   3、7月。 4、每月。                                                                                                                                                                                                                 

11    州局大门交通堵塞的现象经常发生，严重影响办税人员的出入，要积极与相关部门联系，采取有效措施解决该问题。                                                                                                                                                                                                                                                                                                                                                      1、加强保安对大门外所属区域的管理，规范车辆停放和摊点摆放。二、积极与交警、城管、街道办事处协调，对乱停乱摆，占道经营进行综合治理。三、加强管理，抓好经常性督查，确保门前秩序整体良好。                                                                                                                                                                                                                                                                                                                                                                          长期                                                                                            后勤中心                                      杨建华                                向洪亮                                     麻冬磊

12    对退休老同志要多关心。                                                                                                                                                                                                                                                                                                                                                                                                                                       1、完善参加重要会议和重大活动制度，主动交流情况，沟通思想。2、开展表彰优秀共产党员活动。3、确保工资及时足额发放，完善医疗保障机制。                                                                                                                                                                                                                                                                                                                                                                                                                             2012年底前                                                                                      人事科                                        万鹏                                  陶文斌                                     麻冬磊